PrivacyPolicy

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

Things at Web Sweden AB (“we,” “our,” or “us”) operates Virtual Tour 360. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

When you register for Virtual Tour 360, we collect:

  • Name and email address
  • Company name (optional)
  • Billing address
  • Payment information (processed by Razorpay, not stored on our servers)
  • Phone number (optional)

Usage Information

We automatically collect:

  • IP address and geographic location
  • Browser type and version
  • Device information
  • Pages visited and features used
  • Time and date of visits
  • Referring website
  • Tour creation and viewing statistics

Content You Upload

  • 360 degree images
  • Tour names and descriptions
  • Hotspot content (text and images)
  • Custom styling settings

How We Use Your Information

Provide and maintain our services
Process your subscriptions and payments
Send service related communications
Provide customer support
Improve our products and services
Send marketing communications (with your consent)
Comply with legal obligations
Prevent fraud and abuse

Data Storage and Security

Your data is stored on secure servers provided by industry leading hosting services. We implement:

  • Encryption in transit (SSL/TLS)
  • Encryption at rest for sensitive data
  • Regular security audits
  • Access controls and authentication
  • Backup and disaster recovery systems

We retain your data for as long as your account is active or as needed to provide services. Backup copies may persist up to 90 days after deletion.

Data Sharing and Disclosure

We do not sell your personal information. We share data only in these circumstances:

Service Providers

Payment processing (Razorpay)Hosting servicesEmail servicesAnalytics (Google Analytics)Customer support tools

Legal Requirements

We may disclose information if required by law, court order, or government request.

Business Transfers

In the event of merger, acquisition, or sale, your information may be transferred to the new owner.

Your Rights

Depending on your location, you may have rights including:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information (right to be forgotten)
  • Export your data (data portability)
  • Opt out of marketing communications
  • Withdraw consent

To exercise these rights, contact support@virtualtour360.ai.

Cookies and Tracking

We use cookies and similar technologies for:

  • • Authentication and security
  • • User preferences
  • • Analytics and performance monitoring
  • • Marketing and advertising

You can control cookies through your browser settings. Blocking cookies may limit functionality.

Third Party Links

Our services may contain links to third party websites. We are not responsible for the privacy practices of these external sites.

Children’s Privacy

Virtual Tour 360 is not intended for users under 16 years old. We do not knowingly collect information from children.

Compliance & International

GDPR Compliance (EU Users)

If you are located in the European Economic Area, we comply with GDPR requirements:

  • • Legal basis: Contract performance, legitimate interests, consent
  • • Data protection officer: support@virtualtour360.ai
  • • Right to lodge complaints with supervisory authorities

CCPA Compliance (California)

California residents have additional rights under CCPA:

  • • Right to know what personal information is collected
  • • Right to deletion
  • • Right to opt out of sale (we do not sell personal information)
  • • Right to non discrimination

International Data Transfers

We are based in Sweden. If you access our services from outside Sweden, your data may be transferred internationally. We ensure adequate safeguards for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. Changes are effective immediately upon posting. We will notify you of significant changes via email or prominent website notice.

Contact Information

Data Protection Officer

Things at Web Sweden AB

Sockerbruksgatan 7
531 40 Lidköping
Sweden